Refund policy

Condition & Grading All records are graded honestly using standard Goldmine/VG+ grading. If your item arrives in a condition significantly below what was listed, please contact us within 14 days of delivery and we'll make it right — either a partial refund or a full return.

Sealed Records Sealed records are non-returnable once opened, unless the record itself is faulty (e.g. pressing defect, unplayable).

Transit Damage If your order arrives damaged in transit, contact us within 48 hours with a photo of the damage and packaging. We'll arrange a full refund or replacement at no cost to you.

Faulty or Misrepresented Items If an item is faulty or not as described, we'll cover return postage and issue a full refund upon receipt.

How to Return Email us at sanyospins@gmail.com before sending anything back. Returns sent without prior contact may not be accepted.

Refund Processing Refunds are issued to your original payment method within 5–10 business days of receiving the return.